27 Mar SMS to be sent to Member NOT registered on Benefit Counsellor
The wording has to be broken into two separate messages due to the length/amount of characters.
SMS Part One
Dear Valued Member, Salt EB is committed to assisting South Africa stop the spread of COVID-19., we have implemented social distancing standards, which includes limiting physical interaction and therefore implemented a “Work from Home” policy. All Regional (Front Offices) will be closed with effect 27 March 2020. All claim forms can be submitted via email to firstname.lastname@example.org. Regards Salt EB
SMS Part Two
Dear Valued Member, Salt EB urges you to register on the Benefit Counsellor Tool via this link psspf.benefitcounsellor.com (WhatsApp 087 240 7006). You will also be able to view your basic fund information details such as contribution history & fund balance. You can also submit your fund related queries via the Benefits Counsellor tool. We can assure you of our best attention at all times. Please take care as you navigate through these difficult times. Regards Salt EB