11 Nov Tracking employer contribution compliance
According to the Pension Funds Adjudicator, non-compliance with Section 13A of the Pension Funds Act – which obliges employers to pay over retirement contributions – account for about 44% of complaints. The Private Security Sector Provident Fund was noted as a particular area of concern. Salt EB is empowering its members through transparency-enabling technology.
Member communication is a core Salt EB skill and transparency is an inherent trait. Salt EB provides easy member accessibility through walk-in centres, website, call centre, SMS, mobile units, and via the member portal.
The member portal is intuitive and allows members to easily:
- Check their fund balances.
- View their contribution history.
- See all benefit statements.
The member portal has several other value-added services such as benefit counselling, posting questions, inquiring about additional benefits, earning rewards and even being recognised for referrals made.
Salt EB’s member portal takes transparency to the next level, putting real-time information into the hands of its members. Just another example of Salt EB going the Extra Smile for its members!
salteb.co.za
Salt EB is South Africa’s largest independent employee benefit administration company.